Legal & Privacy Policy

1. Scope of Practice & Informed Consent

Nyambura Ngatho is a somatic experiencing therapist in training in her advanced level, holding certifications in trauma-informed leadership, mindfulness, and well-being, as well as being a certified well-being and mindfulness coach. Her holistic approach integrates trauma-informed somatic therapy with the wisdom of healing plants to support nervous system regulation, structural integration, and natural state alignment.

While somatic therapy is a profound tool for mental, emotional, and physical integration, it is a complementary wellness system. It does not substitute for primary medical care, clinical psychological diagnoses, or emergency psychiatric intervention. By checking the consent box, you acknowledge that you retain full personal autonomy and assume complete responsibility for your health, safety, and integration throughout this somatic process.

2. Payment, Cancellation & Rescheduling Policy

Payment Terms: Full payment is required in advance of your selected date to officially secure and lock your reservation slot on the master calendar. Unconfirmed slots remain open to other bookings.

Rescheduling Boundaries: To maintain structural fairness to other clients on the waitlist, only one (1) reschedule is permitted per booking. Any rescheduling request must be submitted at least 24 hours prior to your scheduled session time. Cancellations or rescheduling requests made within less than 24 hours will result in the forfeiture of the session fee.

3. Data Privacy Statement

We process your confidential information (Name, Email, and Phone Number) with the utmost care and discretion. Your details are securely hosted and are strictly used to manage your appointments, send automated calendar reminders, and contact you directly about your sessions. We never sell, share, or disclose your private information to any third parties.